Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at contact@ananas-design.com

Returns

All our products undergo quality checks before being shipping out. In the unlikely event that you received a faulty product, kindly contact us within 7 business days after receipt. To be eligible for refund, the product has to be in its original packaging and not being used. 

Shipping

Due to the worldwide COVID-19 situation we currently only ship to Singapore, Malaysia, Indonesia, Thailand, Hong Kong and Germany. We will open more international destinations as soon as borders are opening gradually and shipping costs get more reasonable.  

We can arrange international shipping to other destinations upon individual request, kindly email us at contact@ananas-design.com or drop us a whatsapp at +6582656548 to check rates. 

Uncategorized

Yes, we have several cocktail recipes/tutorials on our Instagram where a
professional Bartender shows you how to craft delicious cocktails,
featuring our favourite bars in Singapore.
 

Yes! You can select the gift wrap option at the checkout page which comes with a beautiful handwritten card with your own personal message on it. 

The Cocktail Shaker is made out of stainless steel with a rosegold plated finish. 

The shaker stands at 20cm and has a volume of 500ml